If you have any problems with the projector lamp you receive, you may return it if you have purchased it within 180 days. MyProjectorLamps 180-Day guarantee is automatically applied to every lamp purchased with us.
You may return any projector lamps for a refund or exchange. Each lamp that is retuned to our office will be tested by our returns department with a lamp/bulb tester. Any lamp returned that is not defective will be subject to a ¥25 restocking fee.
If you are returning your projector lamp for a refund or exchange please note you will have to pay to return the lamp to us with your country's National Postal Service.
If you wish to initiate a refund or exchange and have purchased within the past 180 days, please click the link or call 0120-944-778 or contact us via email.
Once you initiate the refund/ exchange process, we will provide you with an RMA form and information for how to send your lamp back to MyProjectorLamps.
If you are outside of your 180-Day guarantee and your bulb no longer operates, please contact us as soon as possible, because we empathize with your situation and may still be able to assist you.